Privacy Policy
Apex Care Foundation is committed to protecting the privacy and personal data of everyone we work with — including beneficiaries, donors, volunteers, partners and website users.
We take data protection seriously and operate in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This privacy policy explains how we collect, use, store and protect your personal information.
What Data We Collect
We may collect personal data from you when you:
Make a donation
Sign up to volunteer or participate in an event
Subscribe to our newsletter or updates
Contact us via our website or contact forms
Interact with us on social media or via email
Engage with our services or programmes
The data we collect may include:
Your name and contact details (email, phone, address)
Donation history or payment information (via secure platforms)
Demographic information (e.g. age, location)
Volunteering preferences and availability
Communication preferences
Any personal or sensitive information shared during programme participation (with explicit consent)
How We Use Your Data
We use personal data to:
Process donations and send receipts or acknowledgements
Manage volunteer opportunities and event participation
Send updates, newsletters and impact reports (with your permission)
Respond to enquiries and requests
Monitor and improve our services
Meet legal or regulatory obligations
We never sell your data or share it for commercial purposes.
Data Security
We store your data securely and limit access to authorised personnel only. We use secure systems and regularly review our data protection processes to prevent loss, misuse or unauthorised access.
Online donations and payment details are handled through trusted third-party platforms that comply with payment security standards.
Your Rights
You have the right to:
Request a copy of the data we hold about you
Ask us to correct or delete inaccurate data
Withdraw your consent for communications at any time
Request that we erase your data (subject to legal obligations)
To exercise these rights, contact us directly via the details on our website.
Cookies and Website Usage
Our website may use cookies to improve functionality and gather anonymous usage data. You can adjust your browser settings to block or delete cookies at any time.
Policy Updates
We may update this policy from time to time. The latest version will always be available on our website and will include the date of the most recent update.
We are committed to respecting your privacy and being transparent about how we use your data. If you have any questions or concerns, please get in touch — your trust matters to us.
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